2nd Line Support Engineer salaries in College Town, BRK

Customer Communication: Maintain clear and professional communication with customers regarding the status of their incidents and requests.

Setting up new user accounts and resolving access or password issues. Handling support queries by phone and email. No two days are the same.

We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st…

£30,000 - £40,000 a year

16 hours ago

Previous experience providing IT support within schools or other education settings. Delivering 1st and 2nd line technical support on-site across multiple…

£30,000 - £33,000 a year

Diagnose and understand customers’ faults with broadband, lines, email, wireless, VPN, routers and VOIP. Chasing suppliers for updates and progression of faults…

£18,000 - £25,000 a year

Solid understanding of Active Directory, Azure AD, Microsoft 365 administration & Google school/admin. Due to the nature of this role involving visiting…

£32,000 - £35,000 a year