Helpdesk Support salaries in Cumbernauld, NLK

Manage, prioritise and resolve incoming support requests, ensuring internal customer queries are handled efficiently and professionally.

Answer calls and emails within agreed SLA time limits. You must provide excellent customer service ensuring you are helpful, well-mannered and present the…

£24,500 - £26,500 a year

13 days ago

To answer inbound calls and make outbound calls in a professional manner. Monitor and manage jobs and calls with a high focus on response times and operational…

Collaborate with other IT teams on escalated issues or project-related tasks. 1+ year of experience in a desktop support, helpdesk, or IT technician role.

4 days ago

Liaise effectively and professionally with clients, subcontractors, colleagues and the wider Senior Management Team, as and when required, to resolve queries…

Up to £30,000 a year

Handle customer inquiries, concerns, and feedback in a professional and timely manner, escalating issues when necessary.

Up to £26,500 a year

12 days ago