Support Analyst salaries in ENG

Deal with queries escalated from the Customer Support Pods and assist with incoming queries via call, email and live chat in a friendly and clear manner;…

Experience providing Level 2 technical support in both remote and onsite environments (Preferred). This role is a core member of the Service Desk and should be…

8 days ago

Harnessing our great ideas and turning them into products used and loved by our customers, we build control systems and digital platforms that deliver…

£40,000 - £45,000 a year

Employee Assistance Programme and free Wellhub wellness network platform access. O365 admin and other Azure admin services. 8 x salary Life Insurance.

The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required.

*Support Ownership:* Manage Tier 1 and Tier 2 technical support requests through our ticketing system, email, and direct calls with speed and accuracy.

£28,000 - £35,000 a year

7 days ago