Head Of Customer Experience salaries in Elephant & Castle, GTL

Own the post-purchase customer experience for a high-growth online consumer business serving millions of customers a year.

£95,000 - £110,000 a year

Our customers order daily, our product is perishable, and our delivery windows are unforgiving. Spot at-risk accounts early, understand why customers leave, and…

£60,000 - £70,000 a year

Work collaboratively across WSET to resolve issues and improve outcomes for customers. Maintain high-quality knowledge resources for customers and colleagues.

£55,000 - £65,000 a year

11 hours ago

Lead closed-loop feedback processes, including detractor outreach and Get to Green initiatives, while driving cross-functional action plans.

£77,500 - £95,000 a year

11 days ago

A key focus of the role will be identifying and closing the gap between what customers expect from the British Airways brand and what they experience across our…

12 hours ago

Manage and optimize our help center content, ensuring customers can easily find answers to common questions and reducing ticket volume through improved self-…

£40,000 - £55,000 a year