1st Line Support Engineer salaries in England

As a 1st Line IT Support Engineer, you will provide us with the ability to deliver quality technical support to our clients in a timely manner.

Hybrid working - After probation, split time evenly between office and home. Respond to client queries and service requests. Tablet and mobile device support.

£25,775.00 - £25,775.88 a year

Logging all support queries as tickets and communicating with clients to keep them updated on the progression of their tickets.

Setting up new user accounts and resolving access or password issues. Handling support queries by phone and email. No two days are the same.

Provide 1st line telephone support to customers who have questions or issues related to the application. Log calls, assess calls and transfer calls to the…

From £25,500 a year

18 hours ago

You will provide technical support to customers via phone, email and in person. You will diagnose Basic IT Issues, escalate more complex problems and ensure…

Up to £26,298 a year