2nd Line Support Engineer salaries in Essendon, HRT

1st and/or 2nd line IT: 2 years (preferred). Administer user accounts, access permissions, password resets, and joiner/mover/leaver processes across Active…

£35,000 - £40,000 a year

Logging and managing network related tickets for all customers taking a network support service. In a vibrant shared environment, helping their customers with…

£38,000 - £42,000 a month

Diagnosing and resolving a wide range of IT issues for customers remotely. Providing proactive advice on best practice and approaches for our customers.

Previous relevant experience as a Support Engineer (at least 2 years as a 2nd line). Paid time to volunteer for charity work or take part in not for profit…

Provide 1st / 2nd line support (being the first point of contact for client queries). Professionally managing customer interactions both via phone and in…

Taking ownership of your tickets with a customer focused attitude and being constantly involved in collaboration with the rest of the team.

£34,000 - £40,000 a year