1st Line Support Engineer salaries in Farnborough, HAM

Provide 1st line telephone support to customers who have questions or issues related to the application. Log calls, assess calls and transfer calls to the…

From £25,500 a year

2 days ago

Setting up new user accounts and resolving access or password issues. Handling support queries by phone and email. No two days are the same.

We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st…

£30,000 - £40,000 a year

You’ll be the first point of contact for IT issues, providing remote and in-person support while ensuring a professional and customer-focused experience.

2 days ago

Customer Communication: Maintain clear and professional communication with customers regarding the status of their incidents and requests.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the…