It Support salaries in Farnborough, HAM

Handling support queries by phone and email. Setting up new user accounts and resolving access or password issues. No two days are the same.

Key responsibilities* *Answer incoming support calls and tickets from business customers, aiming to resolve issues on first contact.

£30,000 - £35,000 a year

2 days ago

Provide first response to tickets, calls, emails and monitoring events. Ongoing support of user accounts, access and permissions.

Up to £30,000 a year

Provide 1st line telephone support to customers who have questions or issues related to the application. Log calls, assess calls and transfer calls to the…

From £25,500 a year

17 hours ago

Participate in a weekend support rota, working approximately 1 in 4 weekends to monitor and support client automation processes, with time off in lieu (TOIL)…

£25,000 - £28,000 a year

3 days ago

Be proactive in keeping customers updated with the status of their support ticket and ensuring customer ratings are within target.

£26,000 - £27,000 a year