Service Desk Analyst salaries in Featherstone, WYK

Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary. 1-2 years of experience in IT support or customer service role preferred.

£27,000 - £30,000 a year

Full UK driving licence and willingness to travel to Group sites as required. Act as the first point of contact for IT incidents, queries and service requests.

2 My Days (in addition to your holiday entitlement). Resolve 1st and 2nd Line issues for all colleagues in a timely manner. Flexible and can-do attitude.

Experience providing support to customers either within an IT function or similar support environment. Manage incoming issues logged to Judicial Digital…

£20,001 - £40,000 a year

11 days ago

Health cash plan from £2 a month, with everyday cashback. Logging calls, providing swift and accurate support, and resolving issues in line with our incident…

3 days ago

Demonstrates self-motivation and accountability when working remotely (up to 2 days per week after training). Effectively manages workload, handles high volumes…

£25,760 - £27,476 a year