2nd Line Support Engineer salaries in Flamstead, HRT

Provide 1st / 2nd line support (being the first point of contact for client queries). Professionally managing customer interactions both via phone and in…

A driving licence is also required for this position as you will need to travel between sites, as required. During the first 4 months, you will be required to…

£30,000 - £37,000 a year

7 days ago

1st and/or 2nd line IT: 2 years (preferred). Administer user accounts, access permissions, password resets, and joiner/mover/leaver processes across Active…

£35,000 - £40,000 a year

Logging all support queries as tickets and communicating with clients to keep them updated on the progression of their tickets.

Previous relevant experience as a Support Engineer (at least 2 years as a 2nd line). Paid time to volunteer for charity work or take part in not for profit…

Diagnosing and resolving a wide range of IT issues for customers remotely. Providing proactive advice on best practice and approaches for our customers.