Support Analyst salaries in Gedling, NTT

Deliver a first-class service to our customers. Provision of high-quality updates to customers on a regular basis. Correctly set the customers’ expectations.

Managing internal and external customers and third parties to ensure that our customers’ usage is settled timely and accurately with relevant industry parties.

£26,500 - £28,000 a year

Deal with queries escalated from the Customer Support Pods and assist with incoming queries via call, email and live chat in a friendly and clear manner;…

For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the…

A-Level qualifications or equivalent Level 3 qualification in Computer Science, Digital Technology, System Software Development, Information Technology, or a…

12 days ago

The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required.