Complaints Manager salaries in ENG

The post holder will deliver a training programme for all staff on complaints handling and specific training for investigating officers.

£51,657 - £58,785 a year

14 days ago

Define and maintain technical claims handling standards across auto, property, liability, travel, renters, and other specialized products.

£150,000 - £200,000 a year

Monitor the performance of contact centre staff through dip-sampling of phone calls and casework, ensuring customers receive a consistently high standard of…

£42,000 - £48,000 a year

2 days ago

Ability to engage, influence and hold stakeholders to account across departments to secure timely evidence, resolve cases and embed learning from complaints.

£43,750 a year

1 day ago

The Complaints Lead (CL) will be accountable for a team of complaints professionals, ensuring they are delivering against all objectives and performance…

£52,065.35 a year

7 days ago

Oversee FOS referrals and hold sign-off authority on Final Response Letters. Act as escalation point for complex or high-risk complaints.

13 days ago