Customer Service Team Lead salaries in ENG

Confidence coaching teams on consultative selling, sales-through-service and retention-focused after care behaviours. Reporting to: Head of Customer Service.

4 days ago

2+ years of people management experience – Experience leading customer support teams, driving performance, engagement, and accountability.

£47,000 - £90,000 a year

They will work collaboratively with a can-do attitude, always seeking opportunities to optimise commercial performance and enhance customer experience,…

Ability to build trusted relationships with customers, colleagues, and stakeholders at all levels. You will combine hands-on issue resolution with team…

To receive/answer calls promptly and efficiently, identifying the callers’ requirements and transferring calls as appropriate.

£39,250 a year

As a Team Lead in Customer Operations, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional…