Service Desk Analyst salaries in Hallen, GLS

Management and resolution of calls using the customer's service management package. IT Support: 2 years (preferred). Providing second line support for:

£26,000 - £29,000 a year

5 days ago

Respond to incoming service requests via phone, email, and direct toolset tickets logged by the end user in a timely and professional manner.

Keeping your customers updated via all communication methods to manage expectations. Pension matched up to 6% for the 1st 3 years and matched up to 10%…

Communicate effectively (verbally and in writing) with company stakeholders (e.g. customer, third party, internal customers). Health Club and Wellbeing Scheme.

£24,000 - £26,300 a year

2 hours ago

Certifications for Microsoft products and services (AZ-900, SC-900, MS-900). Experience of supporting internal infrastructure, networking, and software products…

Manage user lifecycle processes including joiners, movers and leavers, access requests and permissions. Confident troubleshooting skills across hardware,…