Support Escalation Engineer salaries in England

Customer & Engineer Coordination: Act as a point of contact between engineers and customers while work is being carried out on site.

2 days ago

Provide regular and relevant updates to customers throughout the support process. Provide IT support to our customers remotely and on site when needed.

You will ensure that the customers received the highest level of support and work closely with escalation engineers to help resolve more complex issues.

Lead all outbound operations across a 24/7 fulfilment centre, ensuring orders are processed and dispatched safely, accurately and on time.

Up to £65,000 a year

Help desk management: 2 years (required). Proven ability to lead, mentor, coach and performance-manage a busy operational team.

14 days ago

Support security, access-control, and network-monitoring procedures. Coordinate daily network operations and technical support activities.

£48,000 - £65,000 a year

11 days ago