Helpdesk Agent salaries in Harpenden, HRT

Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner.

To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and…

£26,000 a year

Background: At least 2 years of experience in a customer service environment. Customer Resolution: Managing caller expectations and responding to email…

£26,208 a year

Provide first-line support to customers via telephone, email, and online chat. Utilise platforms such as Salesforce, telephony systems, and other internal tools…

Execute the full employee lifecycle for IT access: provisioning accounts, access, and devices for new hires, and securely managing offboarding processes.

This is an important front-line role, helping to ensure our customers receive prompt, reliable and well-managed service support.

£28,000 - £32,000 a year