1st Line Support Engineer salaries in Hemel Hempstead, HRT

Provide 1st / 2nd line support (being the first point of contact for client queries). Professionally managing customer interactions both via phone and in…

1st and/or 2nd line IT: 2 years (preferred). Administer user accounts, access permissions, password resets, and joiner/mover/leaver processes across Active…

£35,000 - £40,000 a year

Perform Microsoft 365 administration (licensing, mailbox setup, Teams/SharePoint access requests). Act as a primary point of contact for IT support issues,…

Proven ability to work effectively in a fast-paced, customer-focused service environment. You will provide support across all areas of IT, from user account…

At least 2 years of experience on a service desk and on-site user support. You'll occasionally visit customer sites to deliver high-quality service,…

£27,000 - £33,000 a year

2 days ago

Logging all support queries as tickets and communicating with clients to keep them updated on the progression of their tickets.