Service Desk Manager salaries in Hinckley, LEC

The individual should be comfortable liaising with customers in person, over the phone or via email; possess a familiarity of clients within the Xerox group of…

System and reviewing how calls are handled by team members. Proven ability to be seen as a trusted advisor. Leading technology partner, enabling businesses to…

Customer site visits will also be required occasionally, so a full UK driving licence would be beneficial. You will handle a varied workload, take ownership of…

£27,000 - £37,000 a year

Degree-level qualification in ICT, Information Systems, Computer Science, Business Technology, or a related discipline, or equivalent relevant experience.

£29.40 an hour

Contribute to pre-issue/post-issue reviews using Nexthink telemetry and wider service data to recommend practical remediation plans.

Working as part of the Technology and Change service desk - as necessary - to provide first class support to satisfy the needs of our internal customers.

10 days ago