Support Escalation Engineer salaries in ENG

Coordinate change and release activities including impact assessment, RFC creation, CAB support, deployment validation, back-out planning and post-…

Coordinate change and release activities including impact assessment, RFC creation, CAB support, deployment validation, back-out planning and post-…

Own the technical success of a portfolio of strategic customers, serving as a trusted advisor across onboarding, implementation, and adoption.

£93,000 - £107,000 a year

Minimum 5 years' experience in a Level 2 or Level 3 End User Support, Workplace Technology or EUC support role. L3 end user support: 3 years (required).

£45,000 - £50,000 a year

14 days ago

We run incident channels, hold calls with customer teams and stakeholders, write CEs (customer escalations) that go directly to our database engineering team,…

Diagnosing and resolving a wide range of IT issues for customers remotely. Providing proactive advice on best practice and approaches for our customers.