Service Desk Manager salaries in Kegworth, LEC

Ultimately, you'll build a high-performing team that consistently delivers excellent service, embraces continuous improvement, and plays a vital role in…

Experience managing customer escalations and driving service improvements. Resolve customer escalations in a timely manner, minimising business disruption.

10 days ago

Experience (3 years) in a similar IT operational management role, with experience in a dedicated ITSM / helpdesk / end user support management position.

10 days ago

The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required.

Work with finance, production, purchasing, sales, warehouse, and other business teams to understand process issues and recommend practical system improvements.

£27,000 - £35,000 a year

6 days ago

Excellent organisational and communication skills, capable of collaborating across teams and addressing service issues in a methodical and efficient manner.