Support Escalation Engineer salaries in Knaphill, SRY

Once probation has been successfully completed, there will be the opportunity to work 3 days per week in the office and 2 days flexible working (depending on…

£40,000 - £55,000 a year

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure. Travel may be required up to 10% of the time.

7 days ago

Confidence dealing with customers, senior managers and technical staff. Experience supporting schools, colleges or education customers would be an advantage.

£32,000 - £36,000 a year

11 days ago

Act as a key escalation point for support-related issues. Ensure appropriate resource planning and support coverage across operational hours.

£50,000 a year

Investigate un-invoiced shipments and identify sales orders needing urgent shipping actions. This role is responsible for providing advanced technical support…

Customer Communication: Maintain clear and professional communication with customers regarding the status of their incidents and requests.