Helpdesk Coordinator salaries in Scotland

To be the principal point of contact for customer enquiries, incoming calls, and new work requests on our CAFM Concept System.

Act as the first point of contact for incoming calls, managing high call volumes in a professional, efficient and courteous manner.

18 hours ago

Knowledge of the project management system and reporting activities and the ability to produce relevant project management reports.

Supporting benefits and Travel and Expenses administration, including routine queries and updates. Flexibility around school pick up and drop offs.

Produce detailed reports for customers and Regional Service Manager. Providing telephone support to on-site Engineers via the helpdesk on a team rotation.