Support Escalation Engineer salaries in Lisvane, CRF

Working with customers to log and diagnose faults reported by customers about their on-site equipment and to ensure full functionality according to…

£24,785 a year

8 days ago

Shares best practices; assists others in learning role, process, procedures. Supports escalation of issues to appropriate owner.

£46,400 - £80,400 a year

City & Guilds Level 3 NVQ or equivalent in HVAC, Refrigeration, or Mechanical Engineering. Collaborate with internal teams to support project planning,…

Keep customers updated on ongoing issues. Answer inbound customer calls in a professional, friendly manner. Phase 2 – Customer Support Technician*.

Up to £20,000 a year

The position plays a key role in modernising the workplace, enhancing security posture, and driving automatic and data governance across the organisation.

14 days ago

Coordinate with customers, vendors, field technicians, and internal engineering teams to support incident resolution, maintenance activities, and service…