Complaints Manager salaries in London, GTL

Define and maintain technical claims handling standards across auto, property, liability, travel, renters, and other specialized products.

£150,000 - £200,000 a year

The Complaints Lead (CL) will be accountable for a team of complaints professionals, ensuring they are delivering against all objectives and performance…

£52,065.35 a year

10 days ago

Monitor the performance of contact centre staff through dip-sampling of phone calls and casework, ensuring customers receive a consistently high standard of…

£42,000 - £48,000 a year

5 days ago

The post holder will deliver a training programme for all staff on complaints handling and specific training for investigating officers.

£51,657 - £58,785 a year

We’re looking for a proactive and customer focused professional who enjoys solving complex challenges, building strong relationships and driving continuous…

£40,000 - £45,000 a year

A fintech, payments, or banking background, with exposure to complaints handling and FOS or equivalent regulatory processes - depth here is a bonus, not a bar.

12 days ago