Support Escalation Engineer salaries in London, GTL

This role is responsible for engaging customers early, clarifying the true issue, gathering the right technical and business context, and preparing high-quality…

Full UK driving licence, for site and customer visits where required. Act as the first point of escalation for team queries, workload issues, and performance…

£35,000 - £60,000 a year

8 days ago

Exceptional phone and customer handling skills, including the ability to manage frustrated customers with professionalism and empathy.

The roles requires end-to-end ownership of Production issues, collaborating with various technical and business support teams, escalation and resolution of…

We are looking for a Level 2 Support Engineer with a junior development background who is keen to grow into a hybrid role spanning technical support and QA.

£30,000 - £40,000 a year

1-2+ year supporting internal or external customers in an IT Service Desk environment. Support onboarding activities by assisting with hardware setup, access…

£40,000 - £55,000 a year