Technical Support Manager salaries in Luton, BDF

Lead and develop the Desktop 2nd line team through regular 1-2-1s, PDPs, and team meetings. Hemel Hempstead (Hybrid – 3 days per week in office).

Ensure appropriate resource planning and support coverage across operational hours. Act as a key escalation point for support-related issues.

£50,000 a year

Collaborate with internal teams in training, conversions, sales and development on a regular basis. Your contribution will go beyond just support - you will…

Collaborate internally with analysts, designers, programmers, sales, and marketing with a focus on meeting client needs and maintaining high-level customer…

Manage and develop Senior Support Analysts (3-4 people) and 3rd Line Developers (2 people). Direct Reports: 3-4 Senior Support Analysts, 2 3rd Line Developers.

Liaise with customers, key stakeholders, and end-users, ensuring the ICT Support Team resolves technical issues efficiently. Free parking On-site parking.

£26,000 - £30,000 a year

3 days ago