Customer Service Team Lead salaries in Macclesfield, CHS

This role is responsible for delivering sales targets, improving team performance, and ensuring a high-quality customer experience through effective telephone-…

You will shape our customer strategy, design scalable processes, and embed coaching-led leadership to elevate satisfaction, reduce effort and create a culture…

Acting as the subject matter expert for complaints, Consumer Duty and customer outcome testing, the role ensures regulatory requirements are met while…

Up to £40,000 a year

This is not a sales role; instead, youll act as a trusted partner, supporting customers throughout their journey and driving longterm satisfaction and success.

£35,000 a year

You'll be responsible for day-to-day team performance, coaching individuals to deliver outstanding service, and making sure customers get a fast, friendly, and…

Handle escalations from high-risk customers, resolving billing queries and complaints professionally. Implement SLA’s and KPI’s to ensure billable costs are…