Support Escalation Engineer salaries in Wales

Customer & Engineer Coordination: Act as a point of contact between engineers and customers while work is being carried out on site.

3 days ago

Provide regular and relevant updates to customers throughout the support process. Provide IT support to our customers remotely and on site when needed.

You will ensure that the customers received the highest level of support and work closely with escalation engineers to help resolve more complex issues.

Help desk management: 2 years (required). Proven ability to lead, mentor, coach and performance-manage a busy operational team.

Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security…

£47,766 - £58,850 a year

8 days ago

Full UK driving licence with access to a vehicle covered by business insurance. Ensure fire strategies are appropriately stored and relevant information is…

£46,716.47 a year