Service Desk Analyst salaries in Mangotsfield, GLS

Being the calm, capable voice clients hear when something’s gone wrong, learning what excellent customer service looks like under pressure.

£27,000 a year

5 days ago

Respond to incoming service requests via phone, email, and direct toolset tickets logged by the end user in a timely and professional manner.

30 days holiday (pro rata), rising to 35 days after 2 years. Managing incidents, requests and problems in a timely manner. Assisting with End User training.

£34,000 - £40,000 a year

13 days ago

Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling.

£29,588 - £33,002 a year

6 days ago

Manage user lifecycle processes including joiners, movers and leavers, access requests and permissions. Confident troubleshooting skills across hardware,…

The role will also support project activity where Level 2 involvement is required, including hardware refreshes, office changes, application deployments, device…

2 days ago