Support Escalation Engineer salaries in Wales

Provide regular and relevant updates to customers throughout the support process. Provide IT support to our customers remotely and on site when needed.

Handling escalated incidents and driving issues through to resolution. Working closely with IT teams, third-party suppliers and project teams to ensure smooth…

£40,000 - £55,000 a year

As our Customer Service & Office Manager, you'll lead our Customer Service Advisors and Field Service Coordinator while ensuring our customers receive a…

£34,000 - £37,000 a year

22 hours ago

You will ensure that the customers received the highest level of support and work closely with escalation engineers to help resolve more complex issues.

Help desk management: 2 years (required). Proven ability to lead, mentor, coach and performance-manage a busy operational team.

11 days ago

Minimum 3 years of people management or field team coordination experience. Ability to manage multiple service activities, projects and escalations in parallel.

£64,600 - £96,800 a year

5 days ago