Technical Support Engineer salaries in Maulden, BDF

Coordinate change and release activities including impact assessment, RFC creation, CAB support, deployment validation, back-out planning and post-…

Support customers via phone, video and remote-assistance sessions. Highlight recurring issues, potential upgrades or sales opportunities.

£37,500 a year

You will perform first level diagnostic procedures to identify and rectify problems reported, offer telephone advice, guidance and/or resolution where possible,…

£28,392 - £31,157 a year

1 hour ago

Logging all support queries as tickets and communicating with clients to keep them updated on the progression of their tickets.

Being the first point of contact for users in a secure environment, dealing with a variety of requests that may need to be escalated.

Consult with customers on infrastructure and security best practices. Act as lead technical engineer during major incidents, coordinating response and driving…

£35,000 - £45,000 a year

14 days ago