2nd Line Support Engineer salaries in Mayfair, GTL

Logging and managing network related tickets for all customers taking a network support service. In a vibrant shared environment, helping their customers with…

£38,000 - £42,000 a month

Previous relevant experience as a Support Engineer (at least 2 years as a 2nd line). Paid time to volunteer for charity work or take part in not for profit…

Diagnosing and resolving a wide range of IT issues for customers remotely. Providing proactive advice on best practice and approaches for our customers.

Taking ownership of your tickets with a customer focused attitude and being constantly involved in collaboration with the rest of the team.

£34,000 - £40,000 a year

Our office and stores are always busy and fast paced, but we work just as hard to make sure its fun, with social activities and biannual parties.

Provide 1st / 2nd line support (being the first point of contact for client queries). Professionally managing customer interactions both via phone and in…