Service Desk Analyst salaries in Measham, LEC

Working closely with colleagues across the wider IT team to ensure issues are resolved efficiently and customers are kept informed throughout.

Confidence working with customers, suppliers, and internal stakeholders. Act as the first point of contact for all IT-related queries via telephone, email, and…

Experience with Active Directory (user admin, password resets). Provide guidance, support, and on-the-job training to junior analysts.

Deal with queries escalated from the Customer Support Pods and assist with incoming queries via call, email and live chat in a friendly and clear manner;…

1 day ago

It would suit someone with 1-2 years of customer-facing experience, ideally in application support, product support, bug tracking, QA support, service desk or a…

£26,000 - £32,000 a year

1 day ago

The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required.