Service Desk Analyst salaries in Mells, SOM

Keeping your customers updated via all communication methods to manage expectations. Supporting the wider IT Department ensuring the smooth function of our…

Respond to incoming service requests via phone, email, and direct toolset tickets logged by the end user in a timely and professional manner.

10 days ago

Manage user lifecycle processes including joiners, movers and leavers, access requests and permissions. Confident troubleshooting skills across hardware,…

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30 days holiday (pro rata), rising to 35 days after 2 years. Managing incidents, requests and problems in a timely manner. Assisting with End User training.

£34,000 - £40,000 a year

5 days ago

The individual should be comfortable liaising with customers in person, over the phone or via email; possess a familiarity of clients within the Xerox group of…

4 days ago