Service Desk Analyst salaries in Morden, GTL

Raise, update, cancel, and resolve cases on behalf of customers where required. Provide user access, including coordination with IT for license provisioning.

12 days ago

Provide first and second level support, handling queries raised by users. Conduct audits on accounts/AD groups, including cleaning up leavers and users with…

Private Medical & Dental Insurance through Bupa (including children's cover). Provide first-line IT support via the helpdesk portal, email, telephone, and in…

Take ownership of incidents reported from Eseye customers through our service desk interfaces and delivery to agreed SLAs. Customer service: 1 year (preferred).

£27,000 - £30,000 a year

1 day ago

Excellent communication skills with the ability to explain technical details to non-technical customers. You'll be dealing with incoming calls to the IT Service…

Keep customers informed on the progress of their Incidents and Service Requests throughout the full lifecycle. In this role you will be responsible for: