Technical Support Advisor salaries in Newcastle-under-Lyme, STS

You will be responsible for the triage and resolution of customers technical queries providing feedback both to the client and other internal departments.

This role ensures customers are confident in installing, commissioning, and maintaining Viessmann&Carrier technologies, helping drive product adoption, reduce…

£34,500 - £69,500 a year

Build strong relationships with customers to serve as the primary technical point of contact for key accounts, addressing customer enquiries, troubleshooting…

Work with project teams, customers, and suppliers to support quality planning, resolve issues, and ensure requirements are clearly understood and met.

Collaborate with Change and PMO colleagues to connect work into wider programmes. Advise on improvement methodologies and lead practical delivery activity.

£45,375 a year

12 days ago

Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.

£27,700 a year