Customer Insights Analyst salaries in Patchway, GLS

You will ensure that the customers received the highest level of support and work closely with escalation engineers to help resolve more complex issues.

Somerset Bridge Insurance Services Limited, operating under GoSkippy and Vavista, offers insurance coverage to over 700,000 customers.

£68,000 - £75,000 a year

Support the day-to-day coordination of Service Desk activities, ensuring smooth delivery aligned with ITIL 4 best practices.

Collaborate with managers, service leads, frontline colleagues, and customers to understand service challenges.

£41,394 a year

You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based…

The role helps protect the Group’s services, data and customers by identifying and assessing security risks, testing the maturity and effectiveness of controls,…