Application Support Engineer salaries in Reading, BRK

Answering customers/partners related product queries through our support portal. Updating customers/partners on the status of support tickets in an effective…

Provide 1st line telephone support to customers who have questions or issues related to the application. Log calls, assess calls and transfer calls to the…

From £25,500 a year

13 hours ago

Provide first response to tickets, calls, emails and monitoring events. Ongoing support of user accounts, access and permissions.

Up to £30,000 a year

Assist in pre-sales consultations by identifying prospects’ business challenges and positioning AspenTech products as solutions. A Master's degree is a plus.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.

Ability to think on your feet and recommend valid mitigations to live issues after careful analysis. Previous experience as a L2 / L3 Support Engineer…