Service Delivery Manager salaries in Reading, BRK

We're looking for a visible, customer-focused manager who can build capability, create accountability, and use data and insight to deliver exceptional outcomes…

£45,000 - £50,000 a year

SLA 1 & SLA 2 (Target <98%). Complete a minimum of three quality call audits per advisor each week, providing timely, constructive and actionable feedback.

Up to £35,000 a year

Own the Service Transition for onboarding of new customers and of new services for existing customers. You will regularly be required to attend customer sites…

£45,000 - £55,000 a year

Monitoring and analysing KPI (Key Performance Indicators) and ensuring these are met monthly for all customers. Managing the service centre for the Company.

£40,000 - £50,000 a year

7 days ago

We work closely with Product Management, R&D, Technical Support, and Professional Services, and play a key role in shaping the SAS Cloud Customer Experience and…

Answer inbound calls and handle emails through our ticketing system accurately, efficiently and in accordance with regulatory and company requirements.

Up to £36,000 a year