2nd Line Support Engineer salaries in Sandhurst, HAM

Provide first response to tickets, calls, emails and monitoring events. Ongoing support of user accounts, access and permissions.

Up to £30,000 a year

We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st…

£30,000 - £40,000 a year

Setting up new user accounts and resolving access or password issues. Handling support queries by phone and email. No two days are the same.

Customer Communication: Maintain clear and professional communication with customers regarding the status of their incidents and requests.

Respond to technical problems logged by customers via both telephone and e-mail. With offices in over 45 countries and the ability to serve customers in over…

9 days ago

2 - 3 years' experience in an IT helpdesk or IT Support environment. Due to the nature of this role involving visiting education establishments successful…

£32,000 - £35,000 a year