Service Desk Analyst salaries in Sands, BKM

Act as a primary point of contact for IT-related queries, troubleshooting and resolving a wide range of issues remotely using support tools where possible.

£28,392 - £31,157 a year

13 days ago

Acting as the first point of contact for IT support queries via phone, email, or ticketing system. 26 Days annual leave plus public holidays (3 flexible).

Follow-Up: Conduct follow-up calls or emails to ensure resolution satisfaction and gather user feedback. User Account Management: Assist with password resets,…

£28,719 a year

9 days ago

Working with remote access tools to support users across multiple sites. Experience using remote access and support tools.

£35,000 - £40,000 a year

Delivering exceptional customer service to a variety of customers across the business. Confident communication skills with the ability to adapt them…

£25,750 - £30,000 a year

Provide clear updates and communication, keeping customers informed from start to finish. Help reduce repeat calls by sharing guidance, useful information and…

12 days ago