Support Escalation Engineer salaries in Shirehampton, BST

Customer & Engineer Coordination: Act as a point of contact between engineers and customers while work is being carried out on site.

5 days ago

You will ensure that the customers received the highest level of support and work closely with escalation engineers to help resolve more complex issues.

Provide regular and relevant updates to customers throughout the support process. Provide IT support to our customers remotely and on site when needed.

Help desk management: 2 years (required). Proven ability to lead, mentor, coach and performance-manage a busy operational team.

These sites are critical infrastructure environments supporting global enterprise customers, requiring the highest standards of physical security, access…

£13.45 an hour

9 days ago

Lead all outbound operations across a 24/7 fulfilment centre, ensuring orders are processed and dispatched safely, accurately and on time.

Up to £65,000 a year