Product Support salaries in Shoreditch, GTL

Provide first and second line technical support to customers across both DMR and PTT/PoC product ranges via phone and email.

£25,000 - £30,000 a year

9 days ago

Gain in-depth knowledge of our product and roadmap to serve as an expert advisor to customers. Maintain and update the knowledge base with new product…

£35,000 - £44,000 a year

With support and guidance, you’ll begin taking tickets in week one, so you can start getting to know our customers, our processes, and begin making an impact…

£64,500 - £81,500 a year

Conduct troubleshooting sessions with customers via phone, email and video calls. Assist with testing and validating new product releases before deployment to…

£26,500 a year

Educate our Customers: Work closely with our customers and our education teams, highlighting gaps and helping to upskill customers to better use Pigment.

Conduct the initial analysis and investigation of incoming client queries (via Slack, emails, video calls). Help coordinate regular client calls, and on-site…