Helpdesk Agent salaries in Solihull, WMD

Take all incoming support calls (Support Queue), 3CX will ring agents with the lowest call count first to ensure call answering is balanced.

£16,640 a year

You’ll be managing multiple inboxes, answering queries promptly, working with multiple major clients producing MI (Management Information) reports that capture…

Up to £29,256 a year

Building relationships with retailers and the customers, continually improving the effectiveness of the function. Have a ‘can do attitude’.

Up to £42.17 an hour

Coaching and mentoring them to provide front line support to our clients, from receiving, processing and scheduling reactive and planned maintenance work orders…

Up to £36,050 a year

Develop a good understanding of the local area and maintain a local amenities information file – becoming the ‘go to person’ for local knowledge and information…

£18,883 a year

Professional experience in technical support, customer care, aftersales, sales, marketing or business development. Team leadership – Level 1 Agent team.