Support Analyst salaries in Somercotes, DBY

In this role, you'll be the go-to expert for SAP Business One across the group, leading ERP support operations, driving continuous improvement, and helping…

The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required.

Deal with queries escalated from the Customer Support Pods and assist with incoming queries via call, email and live chat in a friendly and clear manner;…

Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent). Support credit control function to achieve timely resolution of queries and outstanding…

£35,000 a year

Managing internal and external customers and third parties to ensure that our customers’ usage is settled timely and accurately with relevant industry parties.

£26,500 - £28,000 a year

Deliver a first-class service to our customers. Provision of high-quality updates to customers on a regular basis. Correctly set the customers’ expectations.