Support Escalation Engineer salaries in ENG

Minimum 5 years' experience in a Level 2 or Level 3 End User Support, Workplace Technology or EUC support role. L3 end user support: 3 years (required).

£45,000 - £50,000 a year

13 days ago

Own the technical success of a portfolio of strategic customers, serving as a trusted advisor across onboarding, implementation, and adoption.

£93,000 - £107,000 a year

Good Communicator – Clearly explaining technical issues and keeping customers informed. Proactive in Nature – Identifying and addressing issues before they…

£44,000 - £50,000 a year

Strong troubleshooting instincts and clear communication with non-technical customers. A full UK driving licence and willingness to travel to customer sites.

£40,000 a year

We run incident channels, hold calls with customer teams and stakeholders, write CEs (customer escalations) that go directly to our database engineering team,…

Notifying our customers of product release times, hotfixes and updates helps keep our customers TeamViewer Solutions investment patched and current.