2nd Line Support Engineer salaries in Stoke Mandeville, BKM

As the second line escalation point for all IT support queries you will work with the first line support team and over 1000 users to maintain and monitor IT…

Up to £30,000 a year

Logging all support queries as tickets and communicating with clients to keep them updated on the progression of their tickets.

Diagnosing and resolving a wide range of IT issues for customers remotely. Providing proactive advice on best practice and approaches for our customers.

Previous experience providing IT support within schools or other education settings. Delivering 1st and 2nd line technical support on-site across multiple…

£30,000 - £33,000 a year

Diagnose and understand customers’ faults with broadband, lines, email, wireless, VPN, routers and VOIP. Chasing suppliers for updates and progression of faults…

£18,000 - £25,000 a year

Providing software, hardware and network support to multiple customers. Whether through self-paced online courses or provider-led training sessions, we ensure…

£30,000 - £38,000 a year