Support Analyst salaries in Sutton-In-Ashfield, NTT

The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required.

Deal with queries escalated from the Customer Support Pods and assist with incoming queries via call, email and live chat in a friendly and clear manner;…

Provide a proactive, customer-focused service to managers and staff, resolving queries promptly and escalating more complex matters to the right colleague.

£33,824 - £38,028 a year

7 days ago

Managing internal and external customers and third parties to ensure that our customers’ usage is settled timely and accurately with relevant industry parties.

£26,500 - £28,000 a year

Deliver a first-class service to our customers. Provision of high-quality updates to customers on a regular basis. Correctly set the customers’ expectations.

In this role, you'll be the go-to expert for SAP Business One across the group, leading ERP support operations, driving continuous improvement, and helping…