Service Desk Analyst salaries in Swarkestone, DBY

The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required.

Working closely with colleagues across the wider IT team to ensure issues are resolved efficiently and customers are kept informed throughout.

Deal with queries escalated from the Customer Support Pods and assist with incoming queries via call, email and live chat in a friendly and clear manner;…

1 day ago

Confidence working with customers, suppliers, and internal stakeholders. Act as the first point of contact for all IT-related queries via telephone, email, and…

We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.

Confident addressing issues and driving improvement. IT Service Desk, IT Support or MSP: 2 years (required). Complete routine user, access and device tasks.

£30,000 - £32,500 a year

5 days ago