Service Desk Engineer salaries in Tortworth, GLS

Management and resolution of calls using the customer's service management package. IT Support: 2 years (preferred). Providing second line support for:

£26,000 - £29,000 a year

Working closely with the wider depot network, service department, and sales teams. This position may be entitled to short-term cash incentives, subject to plan…

£34,500 - £69,500 a year

Handling escalated incidents and driving issues through to resolution. Working closely with IT teams, third-party suppliers and project teams to ensure smooth…

£40,000 - £55,000 a year

Acting as the first point of contact for all IT-related queries, logging tickets accurately and capturing key details.

Flexible working culture focused on output, with more formal flexible working arrangements on request (assessed subject to role) - please highlight any requests…

Provide IT support to our customers remotely and on site when needed. Provide regular and relevant updates to customers throughout the support process.